Email admin@quoteshield.site. A person reads it.
| Priority | First response |
|---|---|
| Can't use the app at all, or a billing problem | 1 hour |
| A feature is broken | 4 hours |
| Something is wrong or confusing | 24 hours |
| A suggestion | 72 hours |
Deleting your account does not cancel the subscription, because Apple or Google holds it rather than us. Cancel it at the App Store or Google Play, then email us and we will help you pursue a refund for anything charged in the meantime.
That means we do not hold enough benchmark data for that job in your area to give you an answer we would stand behind. It is not a bug. Tell us the job and the region and we will prioritise filling that gap.
They may well be right — our ranges are published averages and your job may have specifics they account for and we cannot see. Please send us what they said. Corrections from people who work in the trades are the most useful mail we receive, and they go straight into the dataset.
Usually light or framing. Get the whole itemised section in frame, flat, without glare. Faded thermal paper is our known weak spot — if that is the problem, email us the photo and we will read it by hand.
admin@quoteshield.site — partnerships, press, and anything to do with the benchmark data.