You do not need the app installed to use this page.
Read this first: deleting your account does not cancel your subscription.
Apple and Google hold your subscription, not us. If you do not cancel it yourself you will keep being charged after your account is gone. Cancel it here first:
Cancel an App Store subscription · Cancel a Google Play subscription
Email admin@quoteshield.site from the address on your account, with the subject Delete my account. We reply with a one-time confirmation link so nobody else can delete your account for you.
You can also delete your account inside the app: Settings → Delete my account.
We complete every request within 30 days, and usually within a few working days. That is the strictest of the timeframes that apply to us, so you do not have to work out which law covers you.
Encrypted backups containing this data are overwritten within 30 days.
| What | Why |
|---|---|
| De-identified benchmark observations you chose to contribute | Job, price, region and date only, with nothing linking them to you. There is no longer any personal information in them to erase. If you would rather we dropped them anyway, ask and we will. |
| Records of payments | Tax and accounting law requires us to keep transaction records. These hold the payment, not your quotes. |
| The deletion request itself | We have to be able to show that we honoured it. |
You can also ask us for a copy of your data in a machine-readable format, ask us to correct something, or ask us to restrict how we use it. Same address: admin@quoteshield.site.
If you are unhappy with how we handle a request, you can complain to your local data protection authority — the OAIC in Australia, the ICO in the United Kingdom, your state Attorney General in the United States, or the OPC in Canada.