Privacy policy

Last updated 18 September 2026 · Indrevo, ABN 21 979 134 918, regional NSW, Australia

The short version: we take a photo of your quote, redact it on your phone, send it to an AI service to be read, delete the image within 24 hours, and never sell anything.

What we collect

WhatWhyHow long
The photo of your quoteTo read the line itemsDeleted within 24 hours
The extracted line itemsTo produce your reportOnly if you save the report
The business postcode, if you enter itTo pick the right regional benchmarkWith the report
Your email addressTo have an account and to support youUntil you delete your account
Confirmation that you are 18 or overAge gateA yes/no and a date — never your date of birth
Purchase recordsTo give you what you paid for, and for taxAs tax law requires
Crash and performance diagnosticsTo fix the app90 days

Redaction happens before anything leaves your phone

Quote documents often carry your name, address, phone number, vehicle identification or registration — and sometimes the names of the people who work at the business. Before the image is sent anywhere, we detect and blank out what we can on your device, and show you the result so you can adjust it. What you confirm is what gets sent.

The AI service that reads your quote

We use Anthropic (Claude), in the United States, to extract the text and line items from your photo. We ask your explicit permission before the first time this happens, and you can withdraw it at any time in Settings — though the app cannot check quotes without it.

What is sent: the redacted image, and the business postcode if you entered one. What is not sent: your name, email, account identifier, device identifier, location, or any previous quote you have scanned.

If we ever change this provider, we will ask you again rather than relying on permission you gave for someone else.

Contributing to the benchmark is optional and off by default

You can choose to add the prices from your quote to our benchmark data, which makes the answers better for everyone. This is off unless you turn it on, it is a separate choice from the one above, and the app works exactly the same either way. If you turn it on, we keep the job, the price, the region and the date — not the business, not the photo, and nothing that links the record back to you.

What we never do

Your rights

Wherever you live, you can ask us to show you your data, correct it, delete it, or give you a copy in a machine-readable format. Email admin@quoteshield.site, or use the deletion page — which works without the app installed.

We complete requests within 30 days. Specific rights that may apply to you:

Children

QuoteShield is for adults. You must confirm you are 18 or over to use it. We compute that from a date of birth you enter and then discard the date — we store only the yes-or-no answer and when it was given. We do not knowingly collect information from children.

Where your data is held

Our servers are in the European Union and the United States. The AI processing described above happens in the United States. Where data leaves your country we rely on standard contractual clauses or the equivalent mechanism for your jurisdiction.

Security, and what happens if we get it wrong

Data is encrypted in transit and at rest. Access is limited to the people who need it, and every administrative action is logged to an append-only audit record.

If a breach happens that is likely to cause you serious harm, we will notify you and the relevant regulator within the time our law requires — 72 hours under the GDPR, and as soon as practicable under the Australian scheme.

Contact

Privacy enquiries: admin@quoteshield.site. Postal address available on request.